Kundenbefragung

Bitte beurteilen Sie die folgenden Kriterien. Sollte Ihnen im Einzelfall eine Bewertung nicht möglich sein, lassen Sie den Punkt einfach offen oder kreuzen Sie „weiß nicht“ an.

 

Please fill in all required fields.

Your order number(no):


Service

Criterion Meaning of the criterion for you Your evaluation for ARWEI
  very important unimportant don´t know very important unimportant don´t know
Cost-effectiveness
Individual pricing
Delivery dates are kept
Delivery dates can be brought forward
Willingness to be accommodating

Quality

Criterion Meaning of the criterion for you Your evaluation for ARWEI
  very important unimportant don´t know very important unimportant don´t know
Visual impression
Precision fitting
Easy to handle
Durability

Personal support by head office / factory

Criterion Meaning of the criterion for you Your evaluation for ARWEI
  very important unimportant don´t know very important unimportant don´t know
Staff friendliness
High level of competency
Easy and quick availability
Individual consultation
Binding price/service agreements

Personal support by sales representatives

Criterion Meaning of the criterion for you Your evaluation for ARWEI
  very important unimportant don´t know very important unimportant don´t know
Staff friendliness
High level of competency
Easy and quick availability
Individual consultation
Active consultation
Binding price/service agreements

Personal support by customer service

Criterion Meaning of the criterion for you Your evaluation for ARWEI
  very important unimportant don´t know very important unimportant don´t know
Staff friendliness
High level of competency
Easy and quick availability - if required

Comprehensive available information

Criterion Meaning of the criterion for you Your evaluation for ARWEI
  very important unimportant don´t know very important unimportant don´t know
Advertising design
Advertising intensity
Presence at trade fairs
Website
Information on the ecological concept


Your opinion

How can we improve?




In which field operates your company?

 
 
 
 
 
 


Kundenbefragung

Die Kundenbefragung steht auf dem von Ihnen genutzten mobilen Gerät nicht zur Verfügung. Bitte nutzen Sie einen Desktop-PC / Laptop um an der Befragung teilzunehmen. Vielen Dank.